FAQ / HELP / BETUS CASINO

  1. 1. I’ve put down more chips than I want to bet, how do I remove the extra chips?

    To remove the extra chips, simply hold the SHIFT key and while using your mouse, click on the chip amount you wish to remove from the table.

  2. 2. Why does Double Exposure Blackjack have different rules that regular blackjack?

    Double Exposure Blackjack has an overwhelming advantage for the player. As a result, the game designers changed some rules to make it more competitive. You can read the full rules by logging into your account an opening the game.

  3. 3. Does bonus play in the casino affect my requested payout?

    As long as you have met the required roll over and any other conditions of the bonus at the time of issue, this will not affect your requested payout.

  4. 4. Who provides the casino software that BetUS Flash Casino uses?

    Digital Gaming Solutions, more commonly called DGS provides our flash casino software.

  5. 5. Do I need to open a separate account to play in the casino?

    No! You can use your sportsbook account. As soon as you create an account with BetUS.com.pa, you will have access to the casino.

  6. 6. What kind of tournaments does the BetUS casino offer?

    We offer daily tournaments including roulette, video poker, blackjack, and three-card poker. We also offer special multi-player blackjack tournaments; please check our tournament schedule for dates and times.

  7. 7. How do I register for a casino tournament?

    1. Login or sign-up now!
    2. Go to the Casino Page and click on the Tournaments tab.
    3. You will see the next available tournament. Click on register. You must register at least one day before the tournament is due to start.
    4. Each entry into one of our regular tournaments charges a small buy-in to play, and should you run out of chips, you can rebuy to replenish your chips.
    5. On the day of the tournament, log into your BetUS.com.pa account.
    6. Go to the Casino Page and click on the Tournaments tab.
    7. Click on the Play Now to start playing!
    8. The players who finish with the most chips will be credited their tournament prizes directly to their casino account within 24 hours.
  8. 8. How soon after the tournament finishes will it take me to receive my winnings?

    Prize money from multi-player tournaments is paid within minutes after the tournament finishes. Please note that sometimes you will need to log out and log back in to see your winnings. Daily tournament winnings are credited to your account within 24 hours.

  9. 9. Do I need to play all of the hands in the tournament to qualify for a prize?

    Yes, you must play every hand.

  10. 10. Can I rebuy into the tournaments?

    Yes, you can rebuy but the chips won’t be accumulated. You must still play the minimum number of hands to qualify for a prize.

  11. 11. How many winners are there in your tournaments?

    The top 10 players will receive a prize.

  12. 12. Your casino says I need the latest version of the Flash Player, where can I download that?

    Click the following link to go to Adobe’s website, where you can download the latest version.
    http://www.adobe.com/products/flashplayer

  13. 13. What percentage do you payout on your casino games?

    It varies from game to game but the overall payout percentage in our casino is 97.5%.